AI Product leader with 7 years shipping agentic AI, conversational AI and NLP systems at consumer scale. Founder-to-exit, full-stack AI ownership across model selection, evals, inference cost and P&L.

Head of Product & AI

The Good Bug · Series B, INR 100 CR · Reporting to the founder · Mar 2025 – Present

  • Defined and shipped Bugzy, an agentic AI Gut Coach on WhatsApp with RAG, multi-turn memory and hallucination guardrails; scaled to 200K+ users in 6 months with a 1.5x retention uplift.
  • Architected Goodsy as a multi-step AI agent with tool-use, memory and HITL escalation; autonomously resolves 65% of 24,000 monthly support tickets, saving INR 3CR+ in annual support opex.
  • Owned model selection and migration strategy across GPT-4o, Llama 3.2 and Mistral using RAGAS faithfulness and answer-relevancy evals; selected Llama 3.2 11B for a 30% inference cost reduction at 85%+ quality parity.
  • Built the AI and Product org 0-to-1; hired a 10-member team in 6 months across Product, Design and Engineering; owned the full annual budget spanning compensation, LLM infrastructure and vendor tools.
  • Set the quarterly AI roadmap and OKRs across Product, Design and Engineering; led model performance reviews and GenAI strategy directly with the co-founding team.

Senior AI-Product Manager

Lenskart · NSE/BSE Listed, $8B IPO 2025 · Feb 2023 – Feb 2025

Lead Product Manager, John Jacobs (Lenskart) · Reporting to the CEO · Feb 2023 – Mar 2024

  • Shipped a GPT-4 powered eyewear recommendation engine using face-shape detection and prompt chaining, evaluated across 500+ test cases before launch, lifting conversion from 3% to 7.5% (2.5x uplift) in 3 months.
  • Originated the AI stylist concept behind Lenskart B, built the business case projecting ₹25CR revenue in 7 months, and designed a lifestyle-based frame assistant that delivered 8x conversion uplift in prototype testing.
  • Architected a Shopify-like multi-storefront platform for Lenskart Brands, enabling rapid launch of tailored storefronts within hours at a 30% cost reduction.
  • Led a cross-functional pod of 1 PM, 1 GM and 12 Engineers, delivering 48% YoY revenue growth.
  • Built and led GTM for online eye tests reaching 1,000+ users daily at 70% accuracy; launched affiliate and partnership channels with 12 partners in one quarter, driving 22% user acquisition growth.
  • Achieved 28% higher conversion by streamlining the PLP-to-cart flow and simplifying prescription lens selection.

Cofounder & CEO

Apli.ai · Acquired by Edulab · Aug 2019 – Dec 2022

  • Built and exited Apli.ai via acquisition by Edulab, scaling from zero to 6.5L+ candidates, 1,200+ institutions and 400+ companies in 18 months; drove 150% revenue growth pivoting to a hiring-success model.
  • Designed an NLP-based job-matching engine as a ranking problem with A/B tested scoring logic, improving match accuracy 35% and interview success rates 40%.
  • Led a 15-member cross-functional team across product, engineering and growth; raised an angel round from leaders at MIT, IIT Bombay and Impact Fund; selected for the IIT Startups Accelerator Cohort 8 out of 2000+ applications.

Skills

Core: Agentic AI Systems, RAG Architecture, LLM Evaluation (RAGAS, regression evals), Foundation Model Selection and Migration, Prompt Engineering, Inference Cost Optimization, Vector Databases, Conversational AI, HITL Design, MLOps/LLMOps, Responsible AI, 0-to-1 Product Building, AI Product Strategy, Cross-functional Leadership, OKRs, P&L Management, A/B Testing, GTM, Stakeholder Management.

Tools: Figma, SQL, Jira, Confluence, Notion, Shopify, Appsflyer, Google Analytics, Claude Code, GitHub, Vercel.

Education

IIT Bombay · IDEAS Program (Preincubation), Desai Sethi School of Entrepreneurship · 2020

Mumbai University · Mechanical Engineering, Lokmanya Tilak College of Engineering · 2019